Privacy Policy
Welcome to GiftyS The Craft Store! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: If you create an account, we collect login details such as your username and password.
Order Information: Details of purchases, order history, and transaction details.
Technical Information: IP address, browser type, device information, and browsing activity on our website.
Communication Information: When you contact us through emails, messages, or support requests.
2. How We Use Your Information?
We use the collected information to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send promotional emails, special offers, or newsletters (you can opt-out anytime).
Ensure security, prevent fraud, and comply with legal obligations.
3. How We Share Your Information?
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Payment processors, shipping partners, and marketing agencies to fulfill orders and improve services.
Legal Authorities: If required by law or in response to legal requests.
4. Payment Security
We use secure third-party payment gateways to process transactions. We do not store or have access to your payment details.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, track website traffic, and analyze trends. You can control cookie settings through your browser.
6. Your Rights & Choices
Access & Update: You can review and update your personal information in your account settings.
Opt-Out: You can unsubscribe from marketing emails anytime.
Data Deletion: You can request the deletion of your account and personal data.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any privacy-related concerns, you can Contact us at:
Address: TC 22/962/2, Opposite Titan Eye+, Sasthamangalam PO, Thiruvananthapuram 695010